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Winning in Service Markets: Success Through People, Technology and S...
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Winning in Service Markets: Success Through People, Technology and Strategy
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Service Marketing Communications
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Service Marketing Communications
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Essentials of Services Marketing
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Essentials of Services Marketing
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Developing Service Products and Brands
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Developing Service Products and Brands
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Understanding Service Consumers
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Understanding Service Consumers
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Pricing Services and Revenue Management
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Pricing Services and Revenue Management
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Building A World Class Service Organization (Assessment Tool)
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Building A World Class Service Organization (Assessment Tool)
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Managing People for Service Advantage
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Managing People for Service Advantage
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Designing Customer Service Processes
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Designing Customer Service Processes
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Managing Customer Relationships And Building Loyalty
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Managing Customer Relationships And Building Loyalty
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Crafting The Service Environment
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Crafting The Service Environment
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Balancing Capacity and Demand of Service Operations
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Balancing Capacity and Demand of Service Operations
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Service Quality and Productivity Management
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Service Quality and Productivity Management
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Designing Complaint Handling And Service Recovery Strategies
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Designing Complaint Handling And Service Recovery Strategies
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Positioning Services in Competitive Markets
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Positioning Services in Competitive Markets
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Services Marketing: People, Technology, Strategy
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Services Marketing: People, Technology, Strategy
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Services Marketing (Prentice-Hall Series in Marketing)
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Services Marketing (Prentice-Hall Series in Marketing)
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Agentic Artificial Intelligence: Harnessing AI Agents to Reinvent Bu...
Agentic Artificial Intelligence: Harnessing AI Agents to Reinvent Business, Work, and Life
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Services Marketing: People, Technology, Strategy: 9th Edition
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Services Marketing: People, Technology, Strategy: 9th Edition
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Agentic Artificial Intelligence: Harnessing AI Agents to Reinvent Bu...
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Agentic Artificial Intelligence: Harnessing AI Agents to Reinvent Business, Work, and Life
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Understanding the Role of Business Analytics
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Understanding the Role of Business Analytics
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Flying High in a Competitive Industry: Cost-Effective Service Excell...
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Flying High in a Competitive Industry: Cost-Effective Service Excellence at Singapore Airlines
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Essentials of Services Marketing - 1st Edition
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Essentials of Services Marketing - 1st Edition
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Services Marketing: People, Technology, Strategy, by Lovelock, 7th E...
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Services Marketing: People, Technology, Strategy, by Lovelock, 7th Edition
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Services Marketing
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Services Marketing
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INTELLIGENT AUTOMATION: Learn how to harness Artificial Intelligence...
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INTELLIGENT AUTOMATION: Learn how to harness Artificial Intelligence to boost business & make our world more human
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Agentic Artificial Intelligence: Harnessing AI Agents to Reinvent Bu...
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Agentic Artificial Intelligence: Harnessing AI Agents to Reinvent Business, Work and Life
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Services Marketing People - Technology - Strategy (Custom Edition Fo...
Services Marketing People - Technology - Strategy (Custom Edition For University of Central Florida)
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Intelligent Automation: Welcome To The World Of Hyperautomation: Lea...
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Intelligent Automation: Welcome To The World Of Hyperautomation: Learn How To Harness Artificial Intelligence To Boost Business & Make Our World More Human
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Intelligent Automation
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Intelligent Automation
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Intelligen Automation: Benvenuto nel mondo del Hyperautomation: scop...
Intelligen Automation: Benvenuto nel mondo del Hyperautomation: scopri come sfruttare l'intelligenza artificiale per potenziare il business e
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Intelligent Automation: Welcome to the World of Hyperautomation
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Intelligent Automation: Welcome to the World of Hyperautomation
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Services Marketing in Asia
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Services Marketing in Asia
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Outlines & Highlights for Services Marketing: People, Technology, St...
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Outlines & Highlights for Services Marketing: People, Technology, Strategy by Christopher H. Lovelock, Jochen Wirtz
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Agentic Artificial Intelligence: Harnessing AI Agents to Reinvent Bu...
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Agentic Artificial Intelligence: Harnessing AI Agents to Reinvent Business, Work and Life
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Rules of the Service Game
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Rules of the Service Game
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Releases: Sep 30, 2026

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Revenue Management: Advanced Strategies and Tools to Enhance Firm Pr...
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Revenue Management: Advanced Strategies and Tools to Enhance Firm Profitability
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Cloud Computing
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Cloud Computing
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MARKETING DES SERVICES 6E ED.
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MARKETING DES SERVICES 6E ED.
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AUTOMATISATION INTELLIGENTE: Apprenez comment utiliser l'intelligenc...
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AUTOMATISATION INTELLIGENTE: Apprenez comment utiliser l'intelligence artificielle pour stimuler les entreprises et rendre notre monde plus humain
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