Jochen Wirtz

Essentials of Services Marketing - 1st Edition

Jochen Wirtz

$5.19 - $17.09

Services Marketing: People, Technology, Strategy

Jochen Wirtz

$8.79 - $34.90

Services Marketing (Prentice-Hall Series in Marketing)

Jochen Wirtz

$9.79

Services Marketing

Jochen Wirtz

$6.19 - $95.49

Services Marketing in Asia

Jochen Wirtz

$8.29

Flying High in a Competitive Industry: Cost-Effective Service Excellence at Singapore Airlines

Jochen Wirtz

$12.69

Services Marketing: An Asia-Pacific Perspective

Jochen Wirtz

Out of Stock

Winning in Service Markets: Success Through People, Technology and Strategy

Jochen Wirtz

$15.39 - $110.00

MARKETING DES SERVICES 6E ED.

Jochen Wirtz

Out of Stock

Understanding the Role of Business Analytics

Jochen Wirtz

$109.99

Service Quality and Productivity Management

Jochen Wirtz

$14.05

Rules of the Service Game

Jochen Wirtz

Releases 7/30/2025

Understanding Service Consumers

Jochen Wirtz

$14.05

Positioning Services in Competitive Markets

Jochen Wirtz

$14.05

AUTOMATISATION INTELLIGENTE: Apprenez comment utiliser l'intelligence artificielle pour stimuler les entreprises et rendre notre monde plus humain

Jochen Wirtz

Out of Stock

Services Marketing: People, Technology, Strategy: 9th Edition

Jochen Wirtz

$65.85

Intelligent Automation: Welcome to the World of Hyperautomation

Jochen Wirtz

$53.87

Intelligent Automation: Welcome To The World Of Hyperautomation: Learn How To Harness Artificial Intelligence To Boost Business & Make Our World More Human

Jochen Wirtz

$25.00

Balancing Capacity and Demand of Service Operations

Jochen Wirtz

$14.05

Managing People for Service Advantage

Jochen Wirtz

$14.05

Pricing Services and Revenue Management

Jochen Wirtz

$14.05

Revenue Management: Advanced Strategies and Tools to Enhance Firm Profitability

Jochen Wirtz

$63.45

Designing Customer Service Processes

Jochen Wirtz

$14.05

Building A World Class Service Organization (Assessment Tool)

Jochen Wirtz

$14.05

Designing Complaint Handling And Service Recovery Strategies

Jochen Wirtz

$14.05

Managing Customer Relationships And Building Loyalty

Jochen Wirtz

$14.05

Essentials of Services Marketing

Jochen Wirtz

$111.65

Developing Service Products and Brands

Jochen Wirtz

$14.05

Service Marketing Communications

Jochen Wirtz

$14.05

Crafting The Service Environment

Jochen Wirtz

$14.05