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Service Quality and Productivity Management
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Service Quality and Productivity Management 1944659420 Book Cover

Service Quality and Productivity Management

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Edition Description

The relationship between productivity and customer satisfaction is complex. Service Quality and Productivity Management describes that the quality and productivity are twin paths in creating value for both customers and organizations. This book describes how to improve service...

Edition Details
Format:Paperback
Language:English
ISBN:1944659420
Format: Paperback
Condition:
$
14.07
50 Available
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