Jochen Wirtz

Agentic Artificial Intelligence: Harnessing AI Agents to Reinvent Business, Work and Life

Jochen Wirtz

$22.51

Services Marketing

Jochen Wirtz

$5.59 - $156.69

Services Marketing: People, Technology, Strategy

Jochen Wirtz

$6.19 - $44.79

Essentials of Services Marketing - 1st Edition

Jochen Wirtz

$5.79 - $8.49

Agentic Artificial Intelligence: Harnessing AI Agents to Reinvent Business, Work and Life

Jochen Wirtz

$28.30

INTELLIGENT AUTOMATION: Learn how to harness Artificial Intelligence to boost business & make our world more human

Jochen Wirtz

$11.39 - $17.78

Service Marketing Communications

Jochen Wirtz

$14.07

Crafting The Service Environment

Jochen Wirtz

$14.07

Agentic Artificial Intelligence: Harnessing AI Agents to Reinvent Business, Work, and Life

Jochen Wirtz

$35.82

Flying High in a Competitive Industry: Cost-Effective Service Excellence at Singapore Airlines

Jochen Wirtz

$8.09

Winning in Service Markets: Success Through People, Technology and Strategy

Jochen Wirtz

$52.52 - $110.00

Services Marketing (Prentice-Hall Series in Marketing)

Jochen Wirtz

$12.69

Understanding the Role of Business Analytics

Jochen Wirtz

$109.99

Service Quality and Productivity Management

Jochen Wirtz

$14.07

Rules of the Service Game

Jochen Wirtz

Releases 3/28/2026

Understanding Service Consumers

Jochen Wirtz

$14.07

Positioning Services in Competitive Markets

Jochen Wirtz

$14.07

Services Marketing: People, Technology, Strategy: 9th Edition

Jochen Wirtz

$61.96

Intelligent Automation: Welcome to the World of Hyperautomation

Jochen Wirtz

$35.09 - $51.49

Intelligent Automation: Welcome To The World Of Hyperautomation: Learn How To Harness Artificial Intelligence To Boost Business & Make Our World More Human

Jochen Wirtz

$25.00

Balancing Capacity and Demand of Service Operations

Jochen Wirtz

$14.07

Managing People for Service Advantage

Jochen Wirtz

$14.07

Pricing Services and Revenue Management

Jochen Wirtz

$14.07

Revenue Management: Advanced Strategies and Tools to Enhance Firm Profitability

Jochen Wirtz

$60.64

Designing Customer Service Processes

Jochen Wirtz

$14.07

Building A World Class Service Organization (Assessment Tool)

Jochen Wirtz

$14.07

Designing Complaint Handling And Service Recovery Strategies

Jochen Wirtz

$14.07

Managing Customer Relationships And Building Loyalty

Jochen Wirtz

$14.07

Essentials of Services Marketing

Jochen Wirtz

$114.71

Developing Service Products and Brands

Jochen Wirtz

$14.07