Foundations of Lodging Management

by David K. Hayes, Jack D. Ninemeier, Allisha A. Miller

Book Overview

Written in an easy-to-read, easy-to-understand style, Foundations of Lodging Management, 2e explores how the lodging industry and the hotels in the industry operate. KEY FEATURES: With coverage of both small and large hotels, it addresses each department, including the front office, sales and marketing, housekeeping, maintenance and more This edition features more on green initiatives and expanded discussion of revenue...

• Format: Hardcover
• Language: English
• ISBN: 0132560895
• ISBN13: 9780132560894
• Release Date: February 2011
• Publisher: Pearson
• Length: 416 Pages
• Weight: 2.25 lbs.
• Dimensions: 0.7" x 8.3" x 10.9"

Customer Reviews

Up-to-Date and Detailed

I manage the front desk at a full service hotel. I wanted one book to help me better understand the managers in the rest of the hotel and how they and their departments function. This is it. It is very detailed in my own area, and really does a nice job of showing how all the parts in a hotel inter-relate. Lots of reference material, web site references and realisitc case studies, and an easy to read writing style. I looked at two other books on the topic of hotel administration and management. This one was by far the most detailed and best. Ninemeier is Professor Emeritus from the Michigan State University Hotel School. Hayes is the former Associate Dean of the Conrad Hilton College of Hotel Administration.