Staff Performance Management: A Practical Guide to Improving Performance, Building Capability and Achieving Organisational Excellence

This book provides a practical and accessible guide to managing staff performance in health and social care settings. It brings together best practice, real-life examples and practical tools to help leaders, managers and team members create a positive performance culture, support development and achieve high-quality care outcomes. Whether you are new to management or looking to strengthen existing practice, this book will help you set clear expectations, have constructive conversations, manage underperformance and recognise achievement-all within the unique context of health and social care.