Quality Games for Trainers: 101 Playful Lessons in Quality and Continuous Improvement

By Marlene Caroselli

A collection of games designed for trainers who teach Total Quality Management and continuous improvement. Overall, 12 sections provide entertaining options for teaching - worker empowerment, customer satisfaction, teamwork, improving meetings, and gathering data. Photocopiable resources are included in order to aid further understanding of the principles involved.

• Format: Paperback
• Language: English
• ISBN: 0070115036
• ISBN13: 9780070115033
• Release Date: September 1995
• Publisher: McGraw-Hill Companies
• Length: 283 Pages
• Weight: 2.05 lbs.
• Dimensions: 0.7" x 8.6" x 11.0"