Customer Service: Career Success Through Customer Satisfaction

by Paul R. Timm

Book Overview

KET BENEFIT: This book ties together the best information from trade books and textbooks, and then adds a clear and usable process for developing the kinds of skills, attitudes, and thinking patterns... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 0130859591
• ISBN13: 9780130859594
• Release Date: January 2001
• Publisher: Prentice Hall
• Length: 223 Pages
• Weight: 0.90 lbs.
• Dimensions: 0.7" x 6.0" x 9.0"

Customer Reviews

Customer Service: Career Success Through Customer Satisfaction

It was received in a very timely manner and great shape. I thought it was sent by regular mail, which it might have been, but it was left at my front door. I will check with the post office because I don't care for it to be there when it has been reported that people are taking deliveries.