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Paperback The Complete Idiot's Guide to Great Customer Service Book

ISBN: 0028619536

ISBN13: 9780028619538

The Complete Idiot's Guide to Great Customer Service

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Format: Paperback

Condition: Like New

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Book Overview

Aims to show business people how to develop good customer service programmes that really work. Chapters include how to train service personnel, handle complaints, create a service culture in any sized company, and develop service strategies that bring out the best in the business.

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Complete Idiot's Guide, Great Customer Service by Ron Karr

The Complete Idiot's Guide to Great Customer Service, like other books of the Idiot's series is easy to grasp and extremely helpful for start-up companies. It is also a good read for customer support staff, who work at traditional call centers or just receive emails through a network. This book shows you how to better your buisness with improved Customer Service.
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