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ISBN: 0669211524
ISBN13: 9780669211528

Service Quality: Multidisciplinary and Multinational Perspectives

by Stephen Brown, Jan Carlzon, Bo Edvardsson
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ISBN: 0669211524
ISBN13: 9780669211528
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Book Overview

To learn more about Rowman & Littlefield titles please visit us at www.rowmanlittlefield.com.
Format:
Hardcover
Language:
English
ISBN:
0669211524
ISBN13:
9780669211528
Release Date:
June 1998
Publisher:
Lexington Books
Length:
350 Pages
Weight:
1.55 lbs.
Dimensions:
1.3″ × 6.2″ × 9.7″
BusinessBusiness & InvestingEconomics

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