Service Management: Operations, Strategy, Information Technology (Int'l Ed)

By Mona J. Fitzsimmons and James A. Fitzsimmons

Revised This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 1259010651
• ISBN13: 9781259010651
• Release Date: April 2013
• Publisher: McGraw-Hill Education / Asia
• Length: 544 Pages
• Weight: 0.05 lbs.
• Dimensions: 10.6" x 0.8" x 8.3"

Customer Reviews

Service Operations

I am using this book for my course. It is assisting me with the assignments and course discussions.