Service at Its Best: Waiter-Waitress Training

by Edward E. Sanders, Ronald Wilkinson, Paul Paz

Book Overview

Useful as a training guide or as a reference manual, this book explains key responsibilities of food servers in all types of restaurants and dining rooms. After an overview of the restaurant industry... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 0130926264
• ISBN13: 9780130926265
• Release Date: January 2001
• Publisher: Prentice Hall
• Length: 199 Pages
• Weight: 1.20 lbs.
• Dimensions: 0.5" x 8.4" x 11.0"

Customer Reviews

The best I've read

This book provides more specific examples of things that you can actually do in your restaurant than any other book I've read on the subject. And it includes the how to implement steps. It's obviously well thought -out and structured. I keep it on the shelf, and when I have a service related question, it invariably has the answer.