The Safe Library: Keeping Users, Staff, and Collections Secure

by Steve Albrecht

Book Overview

For over 22 years, Steve Albrecht has trained thousands of library employees around the country on the dos and don'ts of handling challenging, entitled, eccentric, demanding, harassing, or even threatening patrons. His articles, blogs, podcasts, and keynote speeches have helped empower equip library employees at all levels to be more empowered, assertive, and confident when helping users who are struggling with homelessness, mental health issues,...

• Format: Paperback
• Language: English
• ISBN: 1538169606
• ISBN13: 9781538169605
• Release Date: March 2023
• Publisher: Rowman & Littlefield Publishers
• Length: 200 Pages
• Weight: 0.59 lbs.
• Dimensions: 0.4" x 6.0" x 9.0"