Return On Process (ROP): Getting Real Performance Results from Process Improvement

by Michael West and Michael West

Book Overview

Although there are countless books about process improvement and business performance, there is a dearth of literature on how process improvement yields business performance results. Filling this need, Return On Process (ROP): Getting Real Performance Results from Process Improvement provides strategic and tactical guidance on how to achieve a positive ROP.

The book details a comprehensive and coherent end-to-end process...

• Format: Hardcover
• Language: English
• ISBN: 1439886393
• ISBN13: 9781439886397
• Release Date: March 2013
• Publisher: Auerbach Publications
• Length: 390 Pages
• Weight: 1.55 lbs.
• Dimensions: 1.2" x 6.4" x 9.2"