Results That Matter: Improving Communities by Engaging Citizens, Measuring Performance, and Getting Things Done

by Paul M. Coates, David Swain, Paul D. Epstein, et al.

Book Overview

Today's communities--whether they are currently strong, or struggling to survive--face difficult challenges if they want to be tomorrow's healthy, vibrant communities. The challenge for leaders and... This description may be from another edition of this product.

• Format: Hardcover
• Language: English
• ISBN: 0787960586
• ISBN13: 9780787960582
• Release Date: December 2005
• Publisher: Jossey-Bass
• Length: 242 Pages
• Weight: 1.19 lbs.
• Dimensions: 1.0" x 7.3" x 9.4"

Customer Reviews

Excellent presentation of research through case studies

I am using this book as part of my background literature which will be cited in my master's thesis work for my Executive Master of Public Administration ~ my work is focusing on analysis of whether dialogue methodologies presently used by local governments in California significantly and measurably influence decision-making processes. This book is an excellent resource for any serious researcher doing work in the fields of civic engagement / dialogue.