Introduction to the ITIL Service Lifecycle (ITIL Version 3)

By The Stationery Office

This publication is your gateway to ITIL. It explains the basic concept of IT Service Management and the place of ITIL, introducing the new lifecycle model, which puts into context all the familiar... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 0113310617
• ISBN13: 9780113310616
• Release Date: January 2007
• Publisher: Stationery Office Books (TSO)
• Length: 238 Pages
• Weight: 1.55 lbs.
• Dimensions: 0.6" x 8.4" x 8.4"