Integrating Erp, Crm, Supply Chain Management, and Smart Materials

by Dimitris N. Chorafas

Organizations enjoy two kinds of strategic advantages. One is transitory: being in the right place with the right products at the right time. The other comes from having first class management and... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 0849310768
• ISBN13: 9780849310768
• Release Date: May 2001
• Publisher: Routledge
• Length: 408 Pages
• Weight: 1.60 lbs.
• Dimensions: 0.9" x 7.0" x 10.0"

Customer Reviews

Interesting combination of blue sky and practical

This book is difficult to classify other than it ties together a number of related, but different, disciplines. It is also one of the most interesting books on ERP, CRM and SCM I have ever read because of the eclectic array of topics and fascinating points of view. Chapters I liked based on professional interest are: Auditing the Implementation, Operation and Maintenance of ERP Software, The Ongoing Change in the Practice of Auditing Information Technology, Auditing Supply Chain Solutions and Enterprise Resource Planning Systems, Case Studies in Auditing a Company's Financial Statements and Other Reports, Auditing the Security/Protection Methodology and Providing Improvements. These are solidly written and thoroughly cover all aspects of the topics. This is no surprise if you are familiar with Mr. Chorafas' work, which is heavily slanted towards financial management.I also liked "The Next Frontier in Technology and in Supply Chain Management", which is one of the more visionary chapters in the book. It also has one of the longest titles I have ever seen (I truncated the complete title name). Unfortunately, like the title, well crafted sentences are not a hallmark of Mr. Chorafas' writing. Despite that, the information he provides between the covers of this book is thought-provoking and excellent fodder for long-range strategic planning.If you are an architect, strategic planner of CIO of a company that employs or plans to employ any two or the three foundation systems discussed in this book (ERP, CRM or SCM) this book is essential reading. It is also an excellent resource for consultants who specialize in any of the three system types.