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Hardcover Horizontal Management: Beyond Total Customer Satisfaction Book

ISBN: 0669269360

ISBN13: 9780669269369

Horizontal Management: Beyond Total Customer Satisfaction

This text attempts to explain why a broad, project orientated horizontal approach to management is fast becoming the norm for American business. Th author presents a plan for decentralizing any... This description may be from another edition of this product.

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Format: Hardcover

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