Friendly Persuasion: Dynamic Telephone Sales Training and Techniques for the 21st Century

by Dan Coen

Telesales Training book teaches inside sales agents how to sell and communicate via the telephone. This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 0966043618
• ISBN13: 9780966043617
• Release Date: October 1997
• Publisher: DCD Publishing
• Length: 200 Pages
• Weight: 0.55 lbs.
• Dimensions: 0.5" x 5.5" x 8.4"

Customer Reviews

Fantastic Book!!!

I am in the telemarketing industry and have read this book twice! It provides easy to read, easy to follow, step-by-step methods for sucessfully selling anything over the telephone!

Easy to read, easy to follow... Easy to use!

Dan takes a difficult subject - Telephone direct selling - and teaches the reader how to simplify tried and true techniques to increase telephone sales. The difference between this book and all the others on the shelf is that "Friendly Persuasion" is written by someone who is active in the direct selling industry. Dan takes his everyday experience and transfers it in a simple to read, simple to follow, simple to implement format. The book is simply,.... marvelous!