Essential Business Etiquette: Bottom Line Behavior for Everyday Effectiveness

By Lou Kennedy

Revised This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 0963492810
• ISBN13: 9780963492814
• Release Date: January 1
• Publisher: Kennedy Company, The, Lou
• Length: 90 Pages
• Weight: 0.27 lbs.
• Dimensions: 0.2" x 4.5" x 8.2"

Customer Reviews

excellent quick-and-dirty handbook

This tiny little book provides an excellent short but surprisingly thorough overview of what one needs to know about business etiquette. Kennedy does a good job of bringing traditional etiquette into today's world without resorting to sarcasm and without losing the small niceties that are the mark of good manners. I now use this book as a text in introductory public communication courses to guide freshman in understanding appropriate professional behavior. It's the best brief etiquette book out there.