This book describes individual crisis intervention facilities in selected federal states. It explains what a crisis is and presents the different types of crises. It also outlines the options available for crisis intervention. These can take place by telephone, on an outpatient basis, on site or even in a hospital setting. People in crisis find themselves in an exceptional situation and need help as quickly as possible (and above all, without bureaucracy). The various emergency and crisis services have the task of providing professionally qualified and coordinated assistance around the clock. The services are free of charge and, if desired, anonymous.
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