Analyzing the way managers plan for the construction of large infrastructure hubs, this study finds that failure to include all stakeholders at the start of a project hampers the timely completion of major projects--and in worst-case scenarios, implementation fails and major projects are shelved. Using new models of stakeholder theory, the discussion compares four case studies: the extension of DHL at Brussels National Airport; the industrial cluster on the Left Bank of the port of Antwerp; the plan for the port of Brussels, to be completed in 2015; and the plan for the port of Antwerp, to be completed in 2030.
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