Conflict Resolution: Its Language and Processes

by John W. Burton

Book Overview

Many books have been written about the theory of conflict resolution, the practice of using alternative methods for conflict suppression. Because conflict resolution is a fairly new area of study, and because most of the early works dealing with the area were of a scholarly nature, nowhere have the language and processes of conflict resolution been addressed and explained for understanding by the general reader.

Conflict Resolution provides--in easily understandable terms--succinct definitions of the many new terms that have grown out of the area of conflict resolution. It also explains the ideas behind those terms, the processes by which conflict can be resolved through creative, non-violent, non-confrontational solutions.

Written as an introductory text, Conflict Resolution also provides a solid understanding of the history, basic theory, and practice of conflict resolution for decision-makers and policy-makers in industry, law, and government.

• Format: Paperback
• Language: English
• ISBN: 0810832143
• ISBN13: 9780810832145
• Release Date: October 1996
• Publisher: Scarecrow Press
• Length: 104 Pages
• Weight: 0.40 lbs.
• Dimensions: 0.3" x 5.3" x 8.4"

Customer Reviews

A seminal work

Burton has, in this book, produced a clear and lucid view of conflict resolution. Built upon the assumption that conflict stems from unsatisfied needs, Burton outlines a view of the world that challenges many of the deeply held shibboleths of power. To Burton, power is the antithesis of conflict resolution - to speak of using power in pursuing conflict resolution is an absurdity. Rather, one must seek to alter the conditions that permit needs satisfaction. A power approach seeks to change people to fit institutions, whereas Burton proposes that we change institutions to fit people.Burton's work is challenging. It not always easily read, nor understood. Yet, what he has to say in central in understanding how conflict may be effectively resolved. His previous works, Controlled Communication and Deviance, Terrorism and War, do much to outline his view on conflict. Conflict Resolution is, in my opinion, his clearest expression of his vision for CR.Anyone seriously interested in conflict resolution must read Burton's work. There are many who disagree with his views, but one cannot discount him. I think, too, many will find in time that his work has far greater explanatory power than they might have expected.Read this book.