Comprehensive Self-Study Manual for Retail Readiness Certification Prep

by Solutions Training Group Career, Cynthia L. Greene, Maria Townsley, et al.

Get prepared for the National Retail Federation (NRF) Foundation's National Professional Certification in Customer Service! Retail Readiness is an online and/or print-based certification prep program. The comprehensive online prep course covers retail, customer service, and selling. The Retail Readiness text serves as an optional print resource and study tool--use it alone or to support the online materials. All solutions are included right in the...

• Format: Paperback
• Language: English
• ISBN: 053844018X
• ISBN13: 9780538440189
• Release Date: December 2004
• Publisher: Cengage Learning
• Length: 528 Pages