Did you ever work in a call center? Or any kind of office environment? And thought, at least once or twice, "This is just ridiculous?" This book is for you. "Butts in the Seat" is set in a fictional call center, Pharma Connection Resource (PhCR). The company is rife with politics, conflicts, cliques, drama, tedium, and senseless policies. We get to know Chrissy, the capable account manager, whose directness is not universally appreciated; frustrated...