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Life on the Great Northern Peninsula: A Memoir
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In the Shadow of the Long Range Mountains: A Memoir
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The Essence Of Services Marketing
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Strategic Customer Management
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Marketing Plans for Service Businesses, Second Edition: A Complete Guide
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Relationship Marketing: Winning and Keeping Customers (CIM Professional Development)
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Relationship Marketing: Bringing Quality, Customer Service and Marketing Together (Cim Professional Development Series)
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Customer Relationship Management: Perspectives from the Market Place
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