Is Wilber Winkle a consumer advocate extraordinaire or just a nut with too much time on his hands? Whatever the verdict, this hilarious collection of complaint letters to American corporations and their responses are a laugh-aloud page-turner. Readers everywhere will recognize the beefs that Wilber strives to get to the bottom of: Dennys waitresses disturbing the delicate balance of cream and sugar in their coffee, the disappearance of the almond from the 5th Avenue candy bar, and insulting automotive technicians at Jiffy Lube. After studying Wilbers letter-writing campaigns, readers will learn how to complain the Wilber Winkle Way and translate customer service-ese. An unflinchingly funny look into the world of customer service and one consumer who will not stand for lifes little inconveniences.
Sleeping throught the Night is a very funny look at Parenting. I was reading through tears of laughter for the majority of the book! For anyone who is a parent, but especially for new parents who are going through the experience at the same time, this book is a must-have!
You CAN only laugh!
Published by Thriftbooks.com User , 26 years ago
I came upon this book quite by accident. I've not laughed quite as helplessly for a long time. I really got an ache in my side! Her style is simply delicious and the feelings picturised are so familiar that even as you laugh you get that gentle, comforting feeling of having someone understand just what it was like......
Great bedside reading
Published by Thriftbooks.com User , 27 years ago
Sandi Kahn Shelton is just the sort of person I want to hear from at the end of a long day. Her stories about family mishaps made me laugh out loud--and helped me see the humor in my own life, too.
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