Working Through Conflict: Strategies for Relationships, Groups, and Organizations

By Marshall Scott Poole, Joseph P. Folger, Randall K. Stutman, et al.

Book Overview

This fully updated ninth edition provides an introduction to conflict and conflict management that is firmly grounded in current theory, research, and practice.Covering a range of conflict settings,... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 0673997669
• ISBN13: 9780673997661
• Release Date: January 1996
• Publisher: Longman Pub Group
• Length: 318 Pages
• Weight: 1.35 lbs.
• Dimensions: 9.4" x 7.5" x 0.8"

Customer Reviews

Awesome Job

I was very pleased with my purchase. The person I bought this book from lived very close by. he was able to bring me the book right away. Overall, I would say great job!

Fascinating, challenging, informative

If you are looking for quick fixes and simplistic solutions to conflict this book is not for you. The highly analytical approach illuminates the complexities of conflict management. Folger et al do an excellent job exploring the theoretical and psychological background necessary to evaluate the implicit and explicit causes and conditions involved in and effectively pursue solutions to disputes at mutiple levels. You wont find this book on the NY Times bestsellers list because it is a textbook. Graduate student and practiotioners can expect to draw upon it as an invaluable resource. Unlike most of those popular books this book doesn't just 'get you to yes', it actually has more weight and substance than most everything else out there. If you want a popular book on the topic of conflict that most non-professionals will find approachable read "Difficult Conversations." You will find it enjoyable and highly accessible.