What's Your Problem?: Cut Through Red Tape, Challenge the System, and Get Your Money Back

by Jon Yates

Book Overview

"Watch out, Goliath. Jon Yates has a slingshot and he's teaching us how to use it."
--Amy Dickinson, New York Times bestselling author and America's favorite advice columnist

"Jon Yates gives consumers a great primer on how to solve their own customer service problems."
--Angie Hicks, Founder of "Angie's List"

Jon Yates, the Chicago Tribune's popular "Problem Solver," offers eminently practical, money-saving advice on how to...

• Format: Paperback
• Language: English
• ISBN: 0062009885
• ISBN13: 9780062009883
• Release Date: December 2011
• Publisher: William Morrow & Company
• Length: 272 Pages
• Weight: 0.45 lbs.
• Dimensions: 0.8" x 5.3" x 7.9"