What People Want: A Manager's Guide to Building Relationships That Work

By Terry Bacon and Terry R. Bacon

Book Overview

What do your people want most from their relationship with you?What People Want reveals the truth about what it takes to build employee-manager relationships that matter - both to the people involved and to the bottom line. Packed with fascinating results from first-of-its-kind research, this road map through today's workplace of changing demographics, diversity, and difference offers a multitude of tools and advice for building trust, creating a respectful environment, being sensitive to others, setting the right tone, and developing the kinds of relationships that result in lower turnover, higher productivity, and greater employee satisfaction.

• Format: Paperback
• Language: English
• ISBN: 1857885759
• ISBN13: 9781857885750
• Release Date: June 2011
• Publisher: John Murray Business Academic
• Length: 228 Pages
• Weight: 0.90 lbs.
• Dimensions: 0.4" x 5.9" x 8.9"

Customer Reviews

A wealth of information applicable to nearly any middle-sized business structure.

WHAT PEOPLE WANT: A MANAGER'S GUIDE TO BUILDING RELATIONSHIPS THAT WORK is based on original research involving some 500 professionals across a range of industries who comment on the motivators which produce workplace results. Managers and business students will benefit from these real-world examples paired with nearly 200 applied practice tips, and will find a wealth of information applicable to nearly any middle-sized business structure. Diane C. Donovan California Bookwatch

Practical and Powerful Guide for Leaders

Terry Bacon's book is a compelling guide that I would recommend to individuals who are new to the leadership arena, as well as those who are already in management. It highlights leadership theory with practical examples, and the content is laid out in easily digestible segments. Terry combines research based theory with real life scenarios which help the reader relate and apply the concepts to their own situations. I think it should be required reading for all new managers. Great book!

Motivating employees best management

This book is excellent reading and should be required reading for all levels of current and prospective managers. It fits in with current modern research on people management and how to motivate employees and supports the theory that most employee productivity problems, etc, are due to poor managerial style and performance. Treating employees as human beings does wonders.