Viewing Library Metrics from Different Perspectives: Inputs, Outputs, and Outcomes

by Peter Hernon, Robert E. Dugan, Danuta A. Nitecki

This guidebook shows academic libraries how to use innovative new performance metrics to achieve greater accountability and higher levels of service.

Viewing Library Metrics from Different Perspectives: Inputs, Outputs, and Outcomes helps academic librarians go well beyond the basic guideposts of inputs and outputs to explore a wide range of metrics for measuring their effectiveness and improving performance. Based on their...

• Format: Paperback
• Language: English
• ISBN: 1591586658
• ISBN13: 9781591586654
• Release Date: August 2009
• Publisher: Libraries Unlimited
• Length: 364 Pages
• Weight: 1.65 lbs.
• Dimensions: 1.0" x 6.9" x 9.8"