This text has been written for managers in higher education as well as for headteachers and deputy heads in the school sector.;Total quality management (TQM) is a philosophy and a methodology that is widely used in business, and increasingly in education, to manage change or other processes. With the pressure for change and quality in education never more acute, this book provides an opportunity for readers in education to acquaint themselves with...
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Administration College & University Education Education & Reference Education Theory