This new edition introduces the key concepts of TQM in the education context, discusses organizational, leadership and teamwork issues, the tools and techniques of TQM, and will help educators develop a framework for management in their school.
This new edition introduces the key concepts of TQM in the education context, discusses organizational, leadership and teamwork issues, the tools and techniques of TQM, and will help educators develop a framework for management in their school.
This study argues that the most effective means of assuring the quality and standards of teaching is through the introduction of total quality management (TQM). The author demonstrates the application and relevance of TQM and outlines the techniques by which schools can implement...