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Paperback Total Quality Management in Education Book

ISBN: 0749420340

ISBN13: 9780749420345

Total Quality Management in Education

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Format: Paperback

Condition: Good

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Book Overview

This practical guide deals with the issues raised by total quality management, assisting institutions to manage change and to set their own agendas for dealing with new external pressures. Demonstrating how it can be put to effective use in the educational context, the book provides a framework and guidelines for the transformation of institutional culture, also laying out a self assessment list.

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