The Virtual Help Desk: Strategic Management Center

by Andrew H. Thomas

This book presents a comprehensive view of how to set up a Help Desk, including how to plan and manage Help Desks, the tools and methologies of Help Desk software, the issue of outsourcing, and the... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 185032204X
• ISBN13: 9781850322047
• Release Date: March 1996
• Publisher: Itp New Media
• Length: 284 Pages
• Weight: 0.88 lbs.
• Dimensions: 0.6" x 6.0" x 8.9"