The Relationship Economy: Building Stronger Customer Connections in the Digital Age

by John R. DiJulius

Book Overview

Creating Authentic Customer Connections in a High-Tech World

In The Relationship Economy, author John DiJulius teaches business leaders about the importance of relationship building in the digital age. He argues that in spite of (and because of) the advances in tech, we've become a less connected society. We have dramatically evolved away from face-to-face communication, and the skill of building rapport is evaporating. This...

• Format: Hardcover
• Language: English
• ISBN: 1626346437
• ISBN13: 9781626346437
• Release Date: October 2019
• Publisher: Greenleaf Book Group Press
• Length: 384 Pages
• Weight: 1.21 lbs.
• Dimensions: 0.9" x 5.8" x 8.3"