The Fix It Manual for Failing Restaurants
By Danielle Wallace
If your restaurant is bleeding money, struggling to stay organised, or barely keeping staff sane - this manual is your lifeline.
Written by a hospitality veteran with over 15 years of front-of-house experience, The Fix It Manual for Failing Restaurants is packed with straight-talking, practical advice for restaurant managers and owners who are sick of the chaos.
This isn't fluff. This is what actually works.
You'll learn how to:
Set up rotas that are fair, efficient, and don't burn people out
Train your team to give great customer service (without cheesy scripts)
Handle complaints like a pro - and stop making the same mistakes
Spot hidden money leaks and fix them fast
Create smooth systems that your staff will actually use
Whether you run a tiny food truck or a full-service restaurant, this book gives you the tools you need to stop drowning and start thriving.
What's Inside:
✔️ 10 No-Nonsense Chapters Covering Real Issues Managers Face
✔️ 20 Printable Tools & Templates - Including:
- Cleaning checklists
- Tip tracking sheets
- Fridge/freezer logs
- Staff feedback forms
- FIFO stock rotation templates
- Customer service cheat sheets
- Fire & safety guides
- COSHH assessments
...and a whole lot more.
Everything's written in plain English, with examples based on real restaurants. No jargon. No corporate BS.
Whether you're opening your first caf or trying to rescue a failing family-run spot, this is the book every manager wishes they had from day one.