Experience makes us better at recognizing problems, making decisions, and knowing what works. But what happens when the very knowledge we've spent years developing begins limiting what we're willing to see?
In The Expertise Trap, John Pennebecker-Hansen explores the psychology behind experienced judgment, why successful people become attached to familiar explanations, and how organizations can overlook important evidence even when everyone involved is capable, thoughtful, and trying to make the right decision.
Drawing on psychological research and compelling real-world cases, this book challenges how we think about expertise, authority, and the confidence that comes from getting things right.
How would you know what your experience has taught everyone else to stop questioning?