Most people know something is wrong with how they work. They just don't have language for it yet. The meetings multiply. The inbox never empties. The calendar fills with things that look serious but produce nothing. And somewhere in the middle of all of it, the work that matters, the work that justified the job in the first place gets crowded out by the performance of work. The Efficiency Illusion is an argument about how this happened, why it persists, and what it would mean to build something better. Drawing on the economics of how modern organizations evolved, the psychology of how people get trapped inside them, and the evidence of what genuinely productive work actually looks like, J van Leeuwen makes the case that the busyness most people experience is not an accident. It is a design outcome. And design outcomes can be changed. This is not a productivity book. It is not a list of habits or a morning routine or a system for managing your tasks more efficiently. It is a serious examination of why the system produces so much work that isn't worth doing, and a clear-eyed argument for what work could look like if it were actually organized around the people doing it. For anyone who has ever suspected that the way we work is not inevitable, this is the book that makes that case.
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