The Century Old Startup: The Nordstrom Way of Embracing Change, Challenges, and a Culture of Customer Service

by Robert Spector

How has Nordstrom survived and thrived since its founding as a modest shoe store in 1901?

By constantly dealing with whatever challenges come their way- two world wars, the Great Depression, various recessions, the everchanging world of fashion, the rise and impact of Amazon, the aftermath of the George Floyd killing, and the COVID-19 pandemic.

Transformation is essential to survival. Any company in any industry that aspires to endure...

• Format: Paperback
• Language: English
• ISBN: B0CRXBZZN1
• ISBN13: 9798989021307
• Release Date: January 2024
• Publisher: Gamzu Incorporated
• Length: 180 Pages
• Weight: 0.52 lbs.
• Dimensions: 0.4" x 5.5" x 8.5"