Robert Spector

The Nordstrom Way: The Insider Story of America's #1 Customer Service Company (Norddstrom Way)

Robert Spector

$4.69 - $17.93

Lessons from the Nordstrom Way: How Companies are Emulating the #1 Customer Service Company

Robert Spector

$6.29

The Legend of Frango Chocolate

Robert Spector

$8.29

Legend of Eddie Bauer

Robert Spector

$10.39 - $25.19

Amazon.com: Get Big Fast

Robert Spector

$5.09 - $6.19

Generations: Kemper Freeman, JR. and the Freeman Family

Robert Spector

$41.59

The Century Old Startup: The Nordstrom Way of Embracing Change, Challenges, and a Culture of Customer Service

Robert Spector

$15.52

Shared values: A history of Kimberly-Clark

Robert Spector

$7.39 - $8.29

The Ale Master: How I Pioneered America's Craft Brewing Industry, Opened the First Brewpub, Bucked Trends, and Enjoyed Every Minute of It

Robert Spector

$5.19 - $15.19

Family Trees Simpsons Centennial Story

Robert Spector

$8.89

Space Needle: Symbol of Seattle

Robert Spector

$4.89

The Mom & Pop Store: How the Unsung Heroes of the American Economy Are Surviving and Thriving

Robert Spector

$7.89

Anytime, Anywhere: How the Best Bricks and Clicks Businesses Deliver Seamless Service to Their Customers

Robert Spector

$4.79 - $29.65

Category Killers: The Retail Revolution and Its Impact on Consumer Culture

Robert Spector

$4.79 - $22.03

Banking without boundaries: A history of Security Pacific Bank Washington

Robert Spector

Out of Stock

Seattle Fur Exchange, 1898-1998

Robert Spector

Out of Stock

Backgrounds to Restoration and Eighteenth-Century English Literature: An Annotated Bibliographical Guide to Modern Scholarship

Robert Spector

$100.36

Pride of the Sea: The American Seafoods Story

Robert Spector

$30.59

Amazon.com

Robert Spector

Out of Stock

The Nordstrom Way to Customer Experience Excellence, 3rd Edition: Creating a Values-Driven Service Culture

Robert Spector

Out of Stock

The Complete Primary Story Journal for Kids

Robert Spector

$11.48