Supervisor's Script Book

by Raymond Dreyfack

Book Overview

Every day, supervisors encounter difficult on-the-job conflicts for which they are essentially unprepared. This text gives supervisors word-for-word responses they can use to successfully mediate... This description may be from another edition of this product.

• Format: Hardcover
• Language: English
• ISBN: 0134601149
• ISBN13: 9780134601144
• Release Date: January 1996
• Publisher: Prentice Hall
• Length: 334 Pages
• Weight: 1.90 lbs.
• Dimensions: 1.1" x 7.3" x 9.6"