Soul of the Firm

By C. William Pollard

Book Overview

FOR DISTRIBUTION OUTSIDE THE USA. A concordance is the first thing to reach for when you want to explore the Bible in depth. Organized alphabetically, it?s a word-by-word index of the specific Bible... This description may be from another edition of this product.

• Format: Hardcover
• Language: English
• ISBN: 0310201039
• ISBN13: 9780310201038
• Release Date: January 1996
• Publisher: Zondervan Publishing Company
• Length: 176 Pages
• Weight: 0.80 lbs.
• Dimensions: 0.7" x 5.6" x 8.3"

Customer Reviews

There are ethical ways to run a compnay

Pollard offers us an example that the old adage - Treat others as you would like to be treated - can work in a service business and be very successful (read billions of dollars). Its no harder than any other business model and you are left with the idea that all companies should work this way. He begins by examining the need to work and then the wisdom of the choices business leaders make to address that need. Self worth, dignity, honoring God and bettering yourself and peers are woven into the business' objective to pursue excellence and make a profit. His wisdom built through personal choices, experiences and constant learning is clearly detailed in the pages and is a must read for every level of management.

A great book with heart

In an time when "cutting corners" means squeezing everything you can out of employees, this book is especially important. Pollard makes it clear that people are what make a company great, and if you want to succeed you have to think of people first.

This book should be manditory for all management!!

This may be the best management book I have ever read. Rarely does a book come along that teaches that following a high moral threshold is the way to be successful. It is sad that more books are not written like this and is sadder that this is not a huge best seller.

Continues where the "E-Myth" left off...

The credibility of the author is that he's been CEO of Service Master, who did over 2 BILLION last year. He does an excellent job of showing how a major corporation can care about clients and employees AND lead it's industry in market share and profits. He delivers on the implications of the title, and continues where the 'E-Myth' left off, by talking about a well rounded firm indeed having a 'soul', & cares for the 24 hour person; not just the 8 hr person on the clock. He postulates THAT will be REQUIRED in the Firm that is to prosper into the next century. Quick read. Good summary at end on leadership highlights....

One of the best guides for truly people-centered leadership

Pollard has developed a fantastic culture at ServiceMaster through his belief in the dignity and value of people. On each page of the text, this principle only becomes clearer and more obvious. Belief in the inherent value of people above all else, commitment to excellence, and unwavering values combine to set the stage for management decisions at ServiceMaster. If you believe that you want to help people change an organization - THIS is the place to START!