Servicing ITIL: A Handbook of IT Services for ITIL Managers and Practitioners

By Randy A. Steinberg

Book Overview

What services does the IT organization really deliver? Rather than discuss the theory around what a service catalog or service portfolio is, this book gives you the actual IT service descriptions for... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 1425140327
• ISBN13: 9781425140328
• Release Date: September 2007
• Publisher: Trafford on Demand Pub
• Length: 238 Pages
• Weight: 0.80 lbs.
• Dimensions: 8.8" x 0.5" x 5.8"