Randy A. Steinberg

Books By Randy A. Steinberg

Books by Randy A. Steinberg

ITIL Service Operation

Randy A. Steinberg

$5.89 - $6.19

Measuring Itsm: Measuring, Reporting, and Modeling the It Service Management Metrics That Matter Most to It Senior Executives

Randy A. Steinberg

$6.09 - $24.95

Servicing ITSM: A Handbook of Service Descriptions for It Service Managers and a Means for Building Them

Randy A. Steinberg

$6.69 - $24.95

Implementing ITIL: Adapting Your IT Organization to the Coming Revolution in IT Service Management

Randy A. Steinberg

Out of Stock

Key Element Guide Itil Service Operation

Randy A. Steinberg

$9.09

Organizing ITSM: Transitioning the It Organization from Silos to Services with Practical Organizational Change

Randy A. Steinberg

$19.49 - $24.95

Itil Lifecycle Publication Suite: 2011

Randy A. Steinberg

Out of Stock

Architecting ITSM: A Reference of Configuration Items and Building Blocks for a Comprehensive IT Service Management Infrastructure

Randy A. Steinberg

$7.79 - $24.95

Implementing ITSM: From Silos to Services: Transforming the IT Organization to an IT Service Management Valued Partner

Randy A. Steinberg

$9.29 - $40.00

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Randy A. Steinberg

Books by Randy A. Steinberg

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