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Service Mining: Framework and Application
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Service Mining: Framework and Application 1606495747 Book Cover

Service Mining: Framework and Application

By , , , et al.
Edition Description

The shifting focus of service from the 1980s to 2000s has proved that IT not only lowers the cost of service but creates avenues to enhance and increase revenue through service. The new type of service, e-service, is mobile, flexible, interactive, and interchangeable. While service...

Edition Details
Format:Paperback
Language:English
ISBN:1606495747
Format: Paperback
Condition:
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17.73
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List Price: $19.99
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