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Service Environment and Consumer Satisfaction: Second Edition
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Service Environment and Consumer Satisfaction: ... 6630416066 Book Cover

Service Environment and Consumer Satisfaction: ...

Edition Description

How does the service environment shape consumer satisfaction and shopping behavior?This book examines the relationship between the physical and sensory environment of retail stores and consumers' satisfaction, emotions, and shopping values. Drawing on a study of tangible and...

Edition Details
Format:Paperback
Language:English
ISBN:6630416066
Format: Paperback
Condition:
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73.59
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List Price: $77.00
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