Most of us claim to value honesty and openness in communication, but we often settle for insincerity and ambiguity. We valiantly try to say what we mean, all the while using words, attitudes, and expressions that sabotage the real message. Results can be frustrating, or even devastating. A recent workplace report claims that 25% of the business sector experience communication problems on the job. The actual percentage is probably much higher. Most...
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