The most dangerous part of a workplace is often what no one notices.
Small shortcuts, accepted workarounds, and repeated behaviors slowly blend into the background until they become "the way we do things here." In Safety VIEWS Safety CUES, bestselling author David Allan Galloway reveals how these patterns form-and how leaders can interrupt them before they lead to harm.
Building on the leadership principles introduced in Safety WALK Safety TALK, Galloway explores why people follow certain behaviors in the first place. Through practical examples, stories, and behavioral science, he introduces the Views → Cues Loop(TM)-a framework showing how workplace culture is shaped through what people see, how they interpret it, what gets reinforced, and what eventually becomes accepted as normal.
Inside the book, you'll discover:
Why shortcuts gradually become normalHow trusted employees influence group behaviorHow pressure changes decision-makingWhy people follow cues over proceduresWhat leaders can do to intentionally shape safer workReaders also receive access to a free downloadable Companion Workbook filled with field tools, observation worksheets, facilitator guides, and team exercises designed for real-world application on the shop floor or in the field.
Practical, thought-provoking, and highly relatable, Safety VIEWS Safety CUES challenges leaders to look beyond policies and procedures-and start paying attention to the signals that are truly shaping the work.
Because if you don't intentionally shape the cues surrounding the work, the work will shape your culture on its own.