Rock 'N Roll Customer Service

By Jeff Nash and Jeff Nash

Book Overview

Rock 'n Roll is about being a rebel. It's about taking on the status quo and pushing the envelope. Dismal customer service has become the norm in America today in nearly every venue. Jeff Nash takes on this issue as it relates to one of the world's most precious resources: our schools. Schools have special needs when it comes to customer service and with over 20 years of experience, Nash is a big, burley, scar-toting customer service roadie. He takes you backstage on the rock 'n roll road show of customer service. From "losing that lovin' feelin'" to "takin' the long way home," Nash has played that town. So "come inside, come inside" and let Nash show you how to strap on your energetic guitar, plug in the bass for some welcoming riffs, beat out the drums of conformity and show your customers you know how to ROCK service!

• Format: Paperback
• Language: English
• ISBN: 1441436022
• ISBN13: 9781441436023
• Release Date: April 2009
• Publisher: CreateSpace Independent Publishing Platform
• Length: 122 Pages
• Weight: 0.15 lbs.
• Dimensions: 9.0" x 0.3" x 6.0"